I installed Avaya Voice Player at work so that all my voice mails would go into my Outlook - I can save them for as long as I want or forward them a lot easier to other people & I can see who I missed calls from before I listen to them. Yes, we have caller ID, but can't review the history of calls. Though, if the call is external to the company, the email just says it is from External Call.
I really like having it set up this way! I keep every email I receive...well, most of them. And sometimes there are voice mails that should be kept, too but on our voice mail system, as in most, even if you save it, it's only for a limited time. After a while it automatically gets deleted.
I set it up on Friday afternoon so needless to say, there weren't a whole lot of calls that came in that afternoon for me to really get to use the system. I figured I would have to wait until this week...then this week gets here and what the heck! No one is calling!! Is everyone doing fine without me this week or something??? Doesn't anyone need my assistance!?!? Anything?
Ah well...like my coworker said...consider it good that my phone isn't ringing off the hook like it usually is!